Jackpot City Casino Review

Odds Shark Staff Tue, Aug 17 2021, 11:20am

Bonus 100% Up To $400

Our Rating:


Online Since:


Products Offered:

  • Casino Games
  • Slots
  • Table Games
  • Video Poker
  • Specialty Games


Mobile Experience5.0

Jackpot City is a mobile-optimized online casino. This means that you can access it from any mobile web browser with no downloads or installs required. Since the site is mobile-optimized, you will have access to all the same features and games as if you're on your PC or Mac.

Desktop Experience5.0

Players on desktop will enjoy a high-quality gambling experience. The site is smartly designed with easy access to all of your favorite online casino games.

Bonus Rating4.0

  • 100% Match Bonus up to C$ 400 on your first four deposits


Jackpot City offers a solid welcome bonus worth C$ 1,600. Afterward, players can take advantage of daily offers available on the promotions calendar section of the website.

Value & Benefits


Players can earn points for all real money wagers placed. Reward program participants receive daily specials and can redeem reward points for casino credits. The higher the tier, the faster you'll earn credits and the more daily specials you'll unlock.

Loyalty Program4.0

The 6-tiered loyalty program of Jackpot City offers various levels, with each one giving players the opportunity to qualify for exclusive promotions.

Customer Support4

Players have access to a robust FAQ section to answer many basic questions. Otherwise, players can contact customer support 24-7 through live chat.

Betting Experience

  • Line Value:
  • Live Betting:

Jackpot City offers more than 500 different casino games with plenty of promotions, and safe banking options, which aloows players to enjoy a classic gaming experience 24/7 at home or on the go.


  • English
  • Spanish
  • French

Regions Served

  • Canada
  • Mexico
  • Australia

Depositing & Withdrawing

Deposit Methods

  • Debit Card Icon
  • eCheck Icon
  • Interac E-Transfer Icon
  • Paysafecard Icon

Withdraw Options

  • InstaDebit Icon
  • Interac E-Transfer Icon

Accepted Currencies

  • CAD Icon
  • Euro Icon
  • USD Icon

Jackpot City Casino Review

Jackpot City is one of the oldest online casino sites still in operation. The site has remained viable due to a strong partnership with Microgaming. While the site doesn't have the most extensive gaming library, the quality of its library trumps that of many "larger" casinos.

Deposits And Withdrawals

Jackpot City makes it easy to make an online casino deposit. They offer a dozen options for Canadian deposits, including credit cards, eWallets, eVouchers, electronic checks, and more. This casino has a minimum deposit of just C$ 10. Also, there are no fees to deposit at the casino. Note, some options like electronic checks may incur a fee from your bank.

Like most casinos, your options for cashing out are somewhat limited. You can cash out using iDebit, InstaDebit, Interac, and MuchBetter. Again, the minimum withdrawal is just C$ 10, and you will not incur a fee from the casino.

Bonus Details

Jackpot City offers a fantastic welcome bonus that will give you up to C$ 1,600 in bonus cash over your first four deposits. The offer is simple. For each of your first four deposits, you’ll get a 100 percent match bonus up to C$ 400.

The minimum deposit for this offer is just C$ 10. However, the wagering requirement for this is quite high at 70x bonus. Also, you must clear your bonus within seven days of making your deposit.

For other promotions, this casino does things a bit differently. They have a promotions calendar that offers players a bonus each day. The majority of bonuses are match bonuses. After logging in, click on the promotions button in the upper right corner to see the offers for the current week.

Slots Offerings

We usually don't recommend that you play at a casino that offers a single software provider. The exception is when that provider is Microgaming. Jackpot City exclusively offers Microgaming as its online slots provider.

Microgaming is one of the oldest online gambling companies globally and is recognized as one of the best. The company develops both slots and casino games with a heavy focus on slots. They also form partnerships with some of the top developer studios to help supplement its content.

Jackpot City has over 330 online slots games from Microgaming. These games range from classic 3-Reel fruit slots to robust theatrical production-level video slot games. If you love jackpot slots, then this is the place for you. Microgaming offers three of the most popular progressive games in the industry.

They offer the WOWPot! Series of jackpot slots, including games like Blazing Diamonds and Sisters of Oz. Major Millions is another popular progressive game with jackpots that can exceed $1 million. However, few games can compare to Mega Moolah. Several Mega Moolah titles are available, including Immortal Romance. Mega Moolah has a top jackpot that starts at $1 million and steadily grows. The average jackpot is around $6 million.

If you’re looking for a site with thousands of slot games, this is not for you. However, the quality of the games at this site far exceeds those of other sites.

Customer Service

We were reasonably impressed with customer support for this site. There's a FAQ section available that's reasonably robust and provides answers to many fundamental questions.

If you need additional assistance, contact customer support via live chat. We contacted support via chat, and while it took a few minutes to connect to an agent, it was worth the wait. Support agents are native English speaking and very knowledgeable on the product. Once connected, we had our questions answered quickly.


Jackpot City takes your privacy and security seriously. For starters, the site uses the latest SSL encryption technology to ensure your data stays private. Next, the site is licensed by the Malta Gaming Authority. Licensing is essential as licensing bodies require that online casinos adhere to standards similar to brick and mortar casinos.

Next, Jackpot City is eCOGRA certified. This means that gaming has been tested and verified authentic and fair. According to eCOGRA, Jackpot City has an average RTP of 96%. Finally, the site is certified by BeGambleAware. BeGambleAware is a problem gambling watchdog. They verify that sites are doing what they can to curb problem gambling.

Is Jackpot City Casino Right For Me?

Jackpot City isn't the largest online casino you'll find, but it has a higher standard of gaming. With Microgaming as a gaming partner, you can rest assured that you'll always have a quality library of online slots, table games, and Live Dealer games to play. Couple that with a low minimum deposit and excellent customer service; this casino should be on your shortlist to try out.

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Jackpot City Casino Review FAQ

Is Jackpot City legal in Canada?

Yes. Jackpot City actively blocks countries where online gambling is illegal. For example, players in the United States are not allowed to play.

Is Jackpot City a legit online casino?

Absolutely. In operation since 1998, Jackpot City has enjoyed a stellar reputation. It is both licensed, and eCogra certified. It is also certified by BeGambleAware. Finally, it is a Microgaming partner. Microgaming is an elite gaming provider and does not partner with scam casinos.

How long does it take for Jackpot City to pay out?

It depends on the option you use for withdrawals. Services such as MuchBetter will take approximately 48 hours after processing. E-check services will generally take up to five business days to process.

Is Jackpot City safe?

Yes. There are multiple ways to gauge this. First, the site is certified by eCogra, meaning it has gone through rigorous testing of its gaming to verify its authenticity. Also, it is certified by BeGambleAware, an organization that serves to protect problem gamblers. Finally, the site uses the latest in encryption technology to ensure your data is safe and secure.